Description: Email already exists in Certificial as an Agent
Likely Cause: You have listed your email address as the Clients' email address
Resolution: You may use a single email as the email address for multiple Clients. You may not, however, use a single email for a Certificial "User" account AND a Certificial "Agent" account. To resolve, change the email address for your Clients to an address different from the email address you used to register on Certificial as an Agent.
You should receive your data quality report 24-36 hours after you've setup your HawkSoft <> Certificial integration. If you have not yet received your data quality report, please contact email@example.com